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Sunday, March 5 • 11:15am - 12:15pm
Kara Kamienski-Managing Expectations

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"Are my pictures ready yet?"
"I let my newborn sleep for 5 hours this morning so they'd be wide awake for our newborn session"
"I want my pictures taken at 12 noon when the sun is super high because I like sunny photos."

Chances are... you've gotten one of these texts or emails from a client and felt your heart drop to your toes.  Chances are... you stressed and fretted trying to make the client happy with their irrational requests while silently cursing bitterly beneath your breath.   Chances are...you probably didn't make your expectations clear enough to begin with.

Let's face it- clients are like having a pre-teen daughter.  They think they know best and they think they know exactly what they want- but we know better.  By effectively managing the expectations of our clients, we can educate them to understand the why, when, and how much of our businesses.  We'll share with you the 5 effective steps we've taken to ensure that our expectations of our clients are clear, and that what they can expect from us is even clearer.  These simple, yet incredibly effective, processes have helped our company coast through a 70+ wedding year with shining reviews from our clients, referrals coming our way, and every wedding and session met contractually without avoiding client emails, making excuses, or hiding in our offices.  This business-driven class will leave you with an arsenal of tips, tricks, and strategies you'll be implementing the minute you leave the room!

avatar for Kara Kamienski

Kara Kamienski

Sponsored by Iris Works, Kara Kamienski Photography
Kara is Sponsored by Iris WorksKara is a full-time photographer from Washington, Illinois who specializes in weddings.  Currently in her 8th year in business, Kara manages #teamkkp- a team of associate photographers and editors who spent 2016 shooting over 70 weddings a year in Illinois, surrounding states, an... Read More →

Sunday March 5, 2017 11:15am - 12:15pm EST
Circle Suite East